Click below for real stories from real people about how agency work is delivering them freedom, choice and purpose.



COVID-19 Downturn
success stories

Meeting the demand for highly skilled IT professionals
So far, the economic downturn brought on by COVID-19 has been rapid and has driven a need to do things differently, including the need to work from home.
Many professional services, such as law and finance, have had to transition to a work from home model.
They have also needed to ensure that client data is secure, whether it is on work issued laptops, or it is being discussed in project meetings.
This has resulted in a need for businesses to rapidly attract and on-board highly skilled IT professionals, in areas including remote working platforms, the Internet of Things and cybersecurity.
Agency workforce specialists have filled many of the temporary roles created by the pandemic in this space.

Workforce mobilisation
Australian job agencies have been vital workforce mobilisers throughout the impact of COVID-19, moving displaced workers from impacted sectors into areas of demand with speed and efficiency. Economic modelling estimates the effectiveness of job agencies in mobilising Australia’s labour market will create an additional $1billion in production over the course of our economic recovery.
Job agencies have been vital to meeting urgent labour demands during COVID-19 in areas including;
CONSTRUCTION
to facilitate high volumes of short term and rapid construction of facilities that allow for adequate social distance where call centre work can’t be completed from home.
IT SPECIALISTS
to facilitate high volumes of short term and rapid construction of facilities that allow for adequate social distance where call centre work can’t be completed from home.
CONSTRUCTION
to support the rapid rollout and updates of IT infrastructure requirements to facilitate alternative working and delivery arrangements.
CUSTOMER SERVICE/CALL CENTER AGENCY STAFF
Customer service/call centre agency staff – to facilitate alternative customer contact arrangements and to address the fact that India and the Philippines have struggled to maintain their call centre operations during the pandemic.
AGED CARE NURSING AND PERSONAL CARE WORKERS
Providing access to temporary surge workforce to support continuity of care for residents of facilities impacted by COVID-19.